Terms of Service

Terms of Service

All services provided by Kitsap Web Design, LLC are subject to the following terms of service.

Quotes & Contracts
Quotes provided to prospects will be honored for 30 days. A new quote will then be provided upon request. Contracts that have been written, but not signed by the client will only be accepted within 30 days of the delivery date. A new contract may be drawn up upon request. Contracts are NOT considered valid unless signed and dated by both Kitsap Web Design, LLC and the client.

Charges & Fees
All new web design projects that are $300.00 US or less require full payment upon contract signing. Projects where the total cost is between $301.00 and $2000.00 US will be split into two payments. An initial 50% deposit will be due at contract signing. The remaining 50% balance will be due upon acceptance of the completed web development project before it is released to the client or published to the internet.

Any check payments that do not clear will be charged a $75.00 fee. Interactive Phantom retains the right to hold all graphics, and project development with the exception of content and graphics provided by the client, until payment is received for such items. (see copyright & ownership clause)

Payments
Kitsap Web Design, LLC accepts payments via Checks, Money Orders and Case payments only. Your project will not be released to you or uploaded until full payment is received.

Hours of Operation
Our business hours are Monday – Friday between the hours of 9:00am and 5:00pm.  Closed on Holidays. If you require maintenance after the posted hours, such as on weekends or holidays, you me charged additional fees depending on the level of service or assistance you require.

Web Site Design Credit
All Kitsap Web Design, LLC custom web design clients will have a Design by: Kitsap Web Design, LLC link on their website in the footer of every page. This is non-negotiable. By hiring us to work on your website you are agreeing to this, and that you understand that this link may NOT be removed without our consent. You may pay Kitsap Web Design, LLC a fee of $99.00 to have this link permanently removed. Should you have a new layout designed for your site by a company other than Kitsap Web Design, LLC, you may remove the credit from your website. Thank you.

Copyright & Ownership
Upon completion of the project, Kitsap Web Design, LLC transfers all rights and ownership of CUSTOM designs and programming written by Kitsap Web Design, LLC to the client. Software and third party graphics or programs are not transferred to the client and remain under copyright of their respective owners.

Kitsap Web Design, LLC reserves the right to resell custom designed web sites that remain unpaid by the original client, unaccepted mockups or other graphics created by Kitsap Web Design, LLC but not in legal use by the client.

Kitsap Web Design, LLC reserves the right to display websites and graphics that have been designed by Kitsap Web Design, LLC on their website, and in any marketing material to aid as examples of our work.

Refunds
Kitsap Web Design, LLC requires a deposit before we begin work on any project. A request to terminate services must be presented to Kitsap Web Design, LLC in writing within five (5) days of signing any contract with Kitsap Web Design, LLC. Kitsap Web Design, LLC offers a 60 Day Turnaround for your project. If we fail to complete your project within 60 days of the start date AND you have turned in all content, images and information requested by us, you will receive a full refund within 30 days of your written request. Otherwise, please follow the refund terms below.

Refunds will be processed within 30 business days of request by the client, if there is a refund amount due based on the terms above.

Chargebacks
Kitsap Web Design, LLCwill not negotiate chargebacks with any person or company. Our Refund policies are clearly stated above, and all clients are asked to read and agree to our terms of service prior to the start of any project.

Development & Delivery
Kitsap Web Design, LLCunderstands the importance of completing projects in a timely manner. We agree to complete the web design project within 60 days from the date of contract signing. If the client does not supply Kitsap Web Design, LLC with complete text,graphic content and other requested materials for the contracted client within 30 days of contract signing, the contract becomes void and all deposits paid by the client are forfeited. The client may request a Project Extension in writing to Kitsap Web Design, LLC for an additional fee of 20% of the project total cost for every 30 days of extension. All extension fees are due upon agreement of the extension between Kitsap Web Design, LLC and the client.

Non-Communication
If we are unable to communicate with a client on a project for a duration of at least sixty days (60) by phone or email during the design and development process, the project will be canceled without prior notice and no refund will be issued.

Liability
Services purchased from Kitsap Web Design, LLC are provided “as is” without warranty of any kind that the web design project will be uninterrupted or error free. In no event shall Kitsap Web Design, LLC be liable to the client for any direct, indirect, special, punitive, incidental, or consequential damages arising out of the use of the website, services, and/or goods provided to the client. This includes, without limitation, lost profits, business interruption, loss of data or other losses directly resulting from the use of the website, services, and/or goods provided to the client. The entire risk as to the quality and performance of the web design is with the client.

International Customers
We are happy to accept projects from customers outside of the United States. However, we do require full payment of all projects prior to beginning your project via the methods outlined in the Payments section. This is non-negotiable.

Project Consideration
Please note that Kitsap Web Design, LLC is a locally owned, family oriented company. Therefore, we will not accept projects that we find morally questionable, unethical, or distasteful.

Notice: This Agreement shall be governed by and construed in accordance with the laws of the State of Washington. Exclusive jurisdiction and venue is as governed in the district court of Kitsap County, Bremerton,  Washington.

Acceptance
Please note that by submitting your down payment for our services you are agreeing to all of our terms of service as written here. Kitsap Web Design, LLC reserves the right to change or update these terms at any time without prior notice.

NOTICE to Website Developers/Designers: All text found on KitsapWebDesign.com is copyright of the owner, Kelly Beem of Kitsap Web Design, LLC. Please write your own terms of service and website text. Thank you.

ALSO, we’ve seen conpanies local to Kitsap County using “Kitsap Web Design, LLC” on their websites.  Per our request and pursuant to law in the State of Washington, you are not allowed or permitted to use our Trade Names, Corporation Filings or any other information associated with Kitsap Web Design, LLC.

updated on January 18, 2009 @ 8:48pm